jdb99 Privacy Policy
The security of your personal information is a top priority for jdb99. This policy gives you the full picture of how we handle your data.
Introduction and Scope
This Privacy Policy ("Policy") applies to anyone who visits the jdb99 website jdb99.onl, registers an account, or uses our services. Please read and understand this policy before using our services.
jdb99 protects your personal information with SSL encryption and handles it only through fair and lawful means. We will never sell your data.
This policy covers the processes related to the following —
- Browsing the jdb99.onl website
- Registering and logging in to an account
- Making deposits and withdrawals
- Playing games and claiming bonuses
- Contacting customer support
2Types of Data We Collect
Personal Identification Information
Information you provide when registering an account —
- Name (full name)
- Date of birth (to verify 21+ age requirement)
- Contact phone number and email address
- Bank / payment account details
Technical Information
Information automatically recorded when you browse the website —
- IP address
- Browser type and version
- Device type (phone / PC)
- Pages visited and time spent
- Cookie and session data
Financial information
Records related to deposit / withdrawal transactions —
- Payment account number (KBZPay / Wave Money / AYA Pay)
- Deposit and withdrawal amounts and dates
- Transaction history
Gaming information
Information recorded to understand your playing patterns —
- Game types played and betting history
- Bonus claim records
- VIP level progression details
- Responsible gaming self-exclusion settings
3Purposes for Using Your Information
jdb99 uses your personal information only for the following purposes —
3.1Account Management and Verification
Personal details are required to create and securely manage your account. Verifying that you are 21+ is a necessary step to provide a legally compliant service.
3.2Payment Processing
Financial information is required to accurately and promptly complete deposits and withdrawals. KBZPay, Wave Money and AYA Pay payments are processed exclusively through a secure SSL channel.
3.3Improving Customer Support
Your information is needed so that our 24/7 Myanmar-language Live Chat and email support can resolve your issues effectively. Records are kept to protect your interests whenever you contact support.
3.4Responsible Gaming Protection
Gaming data is reviewed to proactively support players who may be at risk of problem gambling. Self-exclusion settings are also based on this information. Visit our Responsible Gaming page for our approach and available support.
3.5Technical Maintenance and Security
Technical data is used to keep the website running smoothly, improve the user experience, prevent unauthorised activity, and maintain cybersecurity.
4Sharing Data with Third Parties
jdb99 will never sell your personal information to any advertising company, data broker, or any third party for marketing purposes. Data sharing may only occur in the following limited circumstances —
- Payment services: Platforms that process payments such as KBZPay, Wave Money, and AYA Pay receive only the information necessary to complete the transaction. These companies operate under their own privacy policies.
- Game technology services: Only session data (session IDs) required for games to run correctly is shared with game software providers.
- Legal compliance: Data will only be disclosed in accordance with a court order, legal requirement, or official authorisation, and you will be notified as far as possible if this occurs.
- Business transfers: In the event of a jdb99 merger or sale, data may be transferred, but the protections in this policy will continue to apply.
5Cookies and Tracking
jdb99.onl uses cookies to keep the website running properly. Cookies are small data files stored in your browser.
Cookie types
- Essential Cookies: Required for login, session management, and security. If these cookies are disabled, services will not function normally and cannot be provided as intended.
- Performance Cookies: These help identify slow areas of the website so they can be improved. The data collected by these cookies does not include any personal identifiers.
- Functional Cookies: Used to remember your preferences, such as language selection and display settings.
You can view, delete, and block cookies through your browser settings. However, please note that if essential cookies are blocked, some jdb99 services may not be fully available.
6Data Security Measures
jdb99 uses industry-standard security practices to protect your data —
- SSL Encryption: All data between the website and your browser is protected with TLS/SSL. You should see the 🔒 icon in the URL bar.
- Access Control: Access to your data is strictly limited, and only staff whose role requires it are permitted to view it.
- Encrypted Data Storage: Sensitive information (passwords, payment details) is encrypted before being stored.
- Regular Security Audits: System security is reviewed regularly and any vulnerabilities are addressed immediately.
- Data Breach Response: In the event of a security breach, affected users will be notified as quickly as possible and steps will be taken to resolve the issue immediately.
Despite these measures, no internet connection or digital storage is 100% secure. To protect your own account, use a strong password and do not share it with anyone.
7Data Retention Period
jdb99 retains your data for as long as necessary for its purpose and in accordance with legal requirements —
- Account Data: Retained for the entire period your account remains open. After account closure, it is kept until the legally required retention period expires.
- Financial Transaction Records: Financial records are retained for the full period required by law.
- Technical Log Records: Generally deleted within 90 days to 1 year.
- Customer Service Communications: Retained for 2 years after resolution, and may be kept longer if a dispute or legal matter arises.
If you would like to request deletion of your data, please contact [email protected]. Your request will be reviewed and handled in compliance with applicable law.
8Your Rights and Choices
Right to Access
You have the right to view any data stored in your account. To request access to additional data, please contact [email protected].
Right to Rectification
You can request correction of any inaccurate or incomplete information. Some details can be updated directly in your account settings.
Right to Erasure
You can request deletion of certain data. Please note that some data may not be deletable due to legal or operational requirements.
Right to Restriction
If you are disputing the accuracy of data or have submitted a request to have it removed, you can ask us to restrict processing of that data in the meantime.
Right to Object
You can object to data processing carried out without a stated justification. This includes processing of data for marketing purposes.
Data Portability
You can request a copy of your data in a readable format. To exercise this right, please contact [email protected].
9Protection of Under-21s
jdb99 services are for 21+ only. We do not collect personal information from anyone under 21.
If we become aware that a user is under 21, their account and all associated data will be deleted immediately and access will be permanently blocked.
If you become aware that someone under 21 is accessing our services, please notify us immediately at [email protected].
10Policy Change Notification
This privacy policy may be updated from time to time. When significant changes occur —
- A notice will be displayed on the website
- The "Last Updated" date at the top of the policy will be revised
- For changes that may have a major impact, registered account holders will be notified by email
Continued use of jdb99 after a policy change is announced will be treated as acceptance of the revised policy. If you do not agree with the changes, please close your account and contact us.
11Contact Methods
If you have any questions, requests, or concerns regarding this privacy policy, you can contact the jdb99 customer service team —
- Email: [email protected]
- Live Chat: 24/7 Live Chat in Myanmar language is available on the website
For data-related requests (deletion, correction, or access), please contact us by email. You may write in English or Myanmar so that a record is kept for tracking and verification purposes.